Refund Policy

Last updated: 28 September 2026 · Version 1.3

1. Overview

All plans of the US Aktien Screener are ongoing access services. Consumers may withdraw within 14 days of conclusion of the contract without giving reasons; if the service starts early, only the portion used up to that point is charged. This page summarises the rules in clauses 5 and 6 of the Terms – in case of doubt, the Terms prevail.

2. Withdrawal for consumers (withdrawal notice)

Right of withdrawal

Consumers within the meaning of sec. 1 of the Austrian Consumer Protection Act have the right to withdraw from this contract within 14 days without giving any reason. For contracts for services and digital content the period is 14 days from the day the contract was concluded.

To exercise the right of withdrawal, an unambiguous statement (for example by e-mail) to the following address is sufficient:

Robert Thalhammer, Grabengasse 13/3/2, 2630 Ternitz, Austria
Contact form: https://us-aktien-screener.com/kontakt.html, E-mail: info@us-aktien-screener.com

Online via the "Withdraw from contract" button: it appears at the bottom of every page of us-aktien-screener.com and leads to the form at https://us-aktien-screener.com/en/withdraw.html. Your name, e-mail address and the invoice or order number (or the date of purchase) are sufficient; the statement is sent with the "Confirm withdrawal" button. Receipt is confirmed by e-mail without undue delay, stating the date and time.

The model withdrawal form reproduced below may be used for this purpose, but is not mandatory. Sending the statement in good time is sufficient to meet the deadline.

Consequences of withdrawal

In the event of a valid withdrawal, all payments received will be refunded without undue delay and at the latest within 14 days of receipt of the notice of withdrawal. The same means of payment used for the original transaction will be used for the refund; no fees are charged for this.

Immediate provision and early expiry of the right of withdrawal

Provision before the 14 days have expired only takes place if the consumer expressly requests it. That request is voluntary: anyone who does not make it can still purchase — provision then begins after the withdrawal period has expired.

In the event that one-off digital content (e.g. downloads) is offered in future, the following applies: For digital content not supplied on a tangible medium, the right of withdrawal expires under sec. 18 (1) no. 11 FAGG only if all three conditions are met: the consumer has expressly consented to immediate performance, has acknowledged that they thereby lose their right of withdrawal, and the provider has supplied a confirmation of the contract on a durable medium. The provider sends this confirmation itself by e-mail immediately after the purchase; a message from the payment service provider alone is not sufficient for this purpose.

The following declaration is therefore presented for confirmation before provision:

"I expressly request that the service begin immediately. I acknowledge that if I withdraw within the 14-day period, I must pay the proportionate amount for the service provided up to that point."

For services, the right of withdrawal expires under sec. 18 (1) no. 1 FAGG only once the service has been performed in full and the consumer expressly consented beforehand and acknowledged that they thereby lose the right of withdrawal. For ongoing services and subscriptions, which by their nature are never "performed in full", the right of withdrawal does not expire; if the consumer withdraws within the period, they only owe the pro-rata amount up to that point under sec. 16 FAGG.

This applies to all plans of this service including the Founder plan: they are ongoing access services (digital services), not digital content delivered once. If a consumer withdraws within the 14-day period, the amount paid is refunded less the proportionate fee for the days used up to that point (sec. 16 FAGG); the right of withdrawal does not lapse entirely.

Model withdrawal form

(If you wish to withdraw from the contract, please complete and return this form. Use of this form is not mandatory.)

To Robert Thalhammer, Grabengasse 13/3/2, 2630 Ternitz, Austria, e-mail: info@us-aktien-screener.com

I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*):

_________________________________________________

Ordered on (*) / received on (*): ______________

Name of consumer(s): ______________

Address of consumer(s): ______________

Signature of consumer(s) (only if this form is notified on paper): ______________

Date: ______________

(*) Delete as appropriate.

3. Founder plan: pro-rata refund

The Founder plan is a one-off payment with guaranteed access for at least three years from purchase. If the service is discontinued within those three years, the unused portion is refunded according to the formula EUR 199.00 × remaining full months ÷ 36. After the three years, access continues free of charge for as long as the service is operated; there is no legal entitlement to operation for an unlimited period. A material restriction of the core service is announced at least six weeks in advance (clause 2.3 of the Terms).

4. Monthly and annual plans

Cancellation is possible at any time in the account or informally by e-mail and takes effect at the end of the current billing period; periods already paid for remain usable until then. A reminder is sent by e-mail before an annual plan renews. If an amendment to the Terms is rejected in good time, the contract ends when the amendment takes effect and unused periods are refunded pro rata.

5. Outages

In the event of a significant interruption for which the provider is responsible and which lasts longer than seven consecutive days, a current subscription is extended accordingly. If access is blocked because of a serious breach, periods paid for but no longer usable are refunded pro rata.

6. How to request a refund

An informal e-mail to info@us-aktien-screener.com quoting the order number from the Lemon Squeezy confirmation is sufficient. Refunds are made using the same means of payment as the original payment, at the latest within 14 days; no fees are charged.

7. Payments via Lemon Squeezy

Payment is processed by Lemon Squeezy as Merchant of Record. The provider remains the point of contact for the service, warranty and withdrawal; the refund itself is technically processed by Lemon Squeezy. The total amount shown during the ordering process is decisive.

8. Contact

Robert Thalhammer, Grabengasse 13/3/2, 2630 Ternitz, Austria
E-mail: info@us-aktien-screener.com

Last updated: 28 September 2026 · Version 1.3